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Customer Reviews.

service

4

Normally my car would get a valet when in for servicing

05 January 2018

sales

4

Again, refer you to the answer above

02 January 2018

service

3

Too long to get though to the service dept, dropped car off and were told that only one of the tyres had arrived but it needed two fitting. We could have been called in the morning to be advised of the problem

01 January 2018

sales

5

All aspects of the car were explained by the Sales Manager.

31 December 2017

service

5

All staff pleasant and expectations met

29 December 2017

service

4.5

Very happy but I think there is a bit of selling going on My car is on a service package but tried to sell me an air conditioning service on a two year old car that they had not even seen I also didn't like the walk round video for the same reason.

29 December 2017

service

4

we said we would wait whilst it was repaired, in the end it couldn't be repaired on the day so we sat there for 2 hours really for nothing but can't be helped, had some nice coffee and biscuits whilst we waited

29 December 2017

service

5

quick

28 December 2017

service

5

Easy book in, fitted me in quickly, no fuss, nice coffee whilst waiting, advised on some future work but didn't scare me into it.Very straight forward dealing.

22 December 2017

sales

4

Good service with friendly staff

21 December 2017

sales

5

Very efficient hand over.

20 December 2017

service

5

Welcoming staff from service friendly and efficient Car issue explained well and great knowledge Price reasonable

19 December 2017

service

5

Everyone at Bowker’s are so friendly and helpful couldn’t fault at all.

15 December 2017

sales

5

Rob is a brilliant helpful person and goes above and beyond to assist. Great personality, helpful, informative, nothings any trouble.

13 December 2017

service

5

Excellent service throughout and great customer care, the best car company we have ever dealt with, would 100% recommend family and friends.

12 December 2017

sales

5

I was given a mini to test drive and was kept informed on delivery, which was accurate. I was talked through all the features in out of the car

12 December 2017

service

5

Faultlessfrom beginning to end.

07 December 2017

service

3

this was the second trip to rectify the fault, on first occasion only a software reset could be undertaken and if this failed then a new part was required.

07 December 2017

service

5

Completed on time plus cleaned and vacuumed

04 December 2017

service

5

Car went in, I sat and waited

04 December 2017

sales

5

I would have liked to be shown how the park assistant works

30 November 2017

service

5

Bowkers Blackburn were very good to deal with,the staff courteous and and helpful and overall a painless experience.

28 November 2017

sales

5

Excellent service from Gary Ball at Bowker blackburn and all the staff there inc Ollie, Lewis and kate

28 November 2017

service

4

always

28 November 2017

service

5

Happy with the service and that my car was cleaned and vacuumed.

21 November 2017

service

4

The service too more time than anticipated + the boot was not vacuumed- I had to ask for this to be done

17 November 2017

sales

5

The sales person I dealt with, Rob Dixon, was extremely efficient and sorted out all my queries.

17 November 2017

service

4

Lovely staff

15 November 2017

service

4

You did everything I expect and kept me well informed.

15 November 2017

sales

5

Very friendly and approachable in the sales process. Nothing was to much trouble.

13 November 2017

service

5

Service great - times convenient - tea good everything efficient

13 November 2017

sales

5

Conpletely satisfied. Professional, knowledgeable, friendly and helpful staff.

11 November 2017

service

5

The lady that dealt with us was extremely pleasant and very helpful. Sadly can’t remember her name but she deserves recognition for her customer service. She went above and beyond what was expected. Her name may have been Kelley.

10 November 2017

sales

5

Made very welcome by Richard

10 November 2017

service

5

From getting a reminder to picking the car up the service is excellent. I was informed of an update required on the software and a courtesy car arranged all without any issue. can't ask for more.

09 November 2017

service

5

Great customer service

09 November 2017

service

5

Always in contact very helpful

07 November 2017

service

5

Kelby is a credit to the mini team

07 November 2017

service

5

I'm always kept informed of costs and the vehicle check video is great.

02 November 2017

service

5

Always good service

01 November 2017

service

5

Can't fault my visit to mini

27 October 2017

service

5

The new petrol cap they fitted was very good.

27 October 2017

service

5

Every point was discussed in an understandable manner

25 October 2017

sales

5

Gary Ball was the salesman who dealt with our purchase. He was very helpful, friendly and informative. No pressure sales. Great communication.

22 October 2017

service

3

Service Advisor unfriendly

18 October 2017

service

5

Convenient appointments, very thorough

18 October 2017

sales

5

Very pleased no pressure to purchase and felt like he worked to get me a great deal.