Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.
The following comments are unedited and submitted as part of the online survey process.
Our sales rating is 5.0
Our rating is based on 6 comments from 13 reviews.
5.0
Russell was absolutely fantastic, as an existing customer he offered me a fantastic deal
5.0
Went back to Daniel Gibson at Bowker Blackburn, very friendly, very efficient, would have no hesitation in returning once again
Response from Dealer
Fantastic, will look forward to seeing you soon! Regards Chris
5.0
Special thanks to Russell Kerr who took care of my purchase, all the staff were very kind and considerate
Response from Dealer
Great to read, many thanks for your kind comments. Regards Chris
5.0
Extremely satisfied, infact they went way beyond my expectations. Everything about buying my mini was perfect and extremely organised
Response from Dealer
Fantastic to read your comments, i will pass on your praise to Danny and am sure he will be delighted to know that his efforts are appreciated! Regards Chris
5.0
Once again the bowker mini team exelled thier selfs. A great Place to buy a mini.Danny as usall and Graham have worked another great deal for me.
Response from Dealer
Great to see, many thanks for your feedback and hope you really enjoy your new car! Regards Chris
5.0
Very helpful, friendly and informative.
Response from Dealer
Great feedback, really pleased we could help. Regards Chris
Our service rating is 4.3
Our rating is based on 11 comments from 22 reviews.
5.0
Friendly staff that know the product and communicate well. Organised efficient service, great waiting area, sales staff that arent 'pushy' and help you choose the product that's right for you when you want it
2.0
The toggle bush for the boot shelf was put in upside down and not rectified
Response from Dealer
Many apologies, I will look into how this happened and make sure that this error is not repeated. Regards Chris
2.5
I am not happy that I was told by the dealer the tyre was illegal and down to the canvas. I had a service before, I should have been told, I was quoted for the tyre and when I said I was going to get the tyre else where the price dropped dramatically
5.0
They fitted me in at short notice which was great.
Response from Dealer
Glad we could help! Regards Chris
5.0
The girl on the service desk was good. They kept me informed.
5.0
Excellent service car taken the next day at very short notice.
Response from Dealer
Glad we could help! regards Chris
5.0
Polite, courteous and very efficient service.
1.0
I dont think they were totally honest with me .
Response from Dealer
Very sorry to see that you feel that you have lost cnfidence with Bowker. We adhere to very strict guide lines from the tyre manufactures when it comes to repair of tyres and would not be prepared to comprimise on your safety. Regards Chris
4.0
it took longer than expected