Each time I have put my car in for a service the staff are always welcoming and helpful. Coffee is quite good while I wait.

Friendly, helpful, efficient.

Happy with everything, the car has been Well looked after over the years at bowker mini.

Very friendly and approachable.

All issues dealt with

All aspects were handled very professionally

Kelby the lady in service who delt with my visit was very friendly and helped me out.

I have always had good experiences with Bowker MINI Blackburn. The sales and finance team take the time to meet and greet me and always find me a car, whether new or used, that perfectly fits my needs and finances.

Dealt with very efficiently and on time if a little expensive

The overall experience was excellent. The customer put at the centre of all decisions. More importantly was that Adam kept us in the loop continually.

Helpful,friendly and talked me through what had been done and other things spotted.Totally opposite to Williams where I unfortunately bought the car

Service carried out as arranged

Good personnel efficient service good environment

the staff are super friendly, and polite the centre glistens it so clean even the chairs are comfy

No problems experienced whatsoever

Things I likedFriendly interested staff Telephone and email alerts re service appointmentKept fully aware of results of service via very informative video and verbally by experienced service staffCar clean and valeted

Great staff and service Lovely waiting area

Every service is carried out to the maximum, full report, clean car, friendly efficient staff, Totally Recommended.

Everyone was very helpful and kept me informed on dates etc when my mini was due. When I collected the mini it was immaculate

Service and mot completed in agreed time

all the staff are super friendly and aim to please

Very quick turn around once the decision to change was made

Very nice atmosphere while you are waiting

An excellent customer experience, made to feel st home and treated like a family member, the Centre Manager was very much involved in talking and getting to know me.

Had to wait quite a while at the BMW service centre before being seen but after that it was a smooth process

Knowledgeable and prompt service.

Quick, efficient and also cleaned the car for free while I waited in the new waiting room which is very nice

Great service as always

I had booked a courtesy car when I booked my service but this wasn’t booked when I got there. Luckily there was one available on the day.

Everything was efficiently dealt with.

Good communication from start to finish. Pleasant staff and thorough report.

To make the experience even better mini could have complimentary chocolate muffins in the waiting area like BMW does.

I was able to pick it up after work with no issuesMy only issue was that I was told the car trim had also been sorted - unrelated to why the car was being seen - but on checking this wasn't so

No problems whatsoever with service and everything was explained to me. Staff were pleasant and efficient.

Great service

nothing was too much trouble to the staff here. always friendly and happy to help