everything went OK
everything went OK
Well organised, courtesy car waiting for me, telephoned when all was done. All went smoothly.
I am happy with my service
Adam has looked after me previously when I bought my last MINI. He consistently delivers excellent customer service & is always friendly and upbeat. I now live 40 miles away from Bowker MINI Blackburn but happy to travel based on superb c/service.
Everything done satisfactorily, parts all available and no need to revisit.
They kept in touch without being over bearing or pushy
Great customer service
They did a good job and done in the time they stated
The Service Department at Mini Blackburn are also helpful and very efficient.
Lewis is an excellent salesman
Car was done on time, decent communication and very helpful with pricing.
Christine, who I dealt with when dropping and picking my car up was extremely helpful. She made sure I could collect my car at an earlier time, which was much appreciated
Show room clean and warm. Staff friendly and helpful. I even test drove a new car whilst I waited.
Helped me out at a difficult time,by collecting my car for its MOT,despite the distance from me to Bowker.
A thorough job. Great feedback. My complementary valet and roof clean by Tony was superb.
My car always comes back clean and a new lease of life
Always helpful and courteous!
Quick response to initial enquiry. Good 1st appointment and test drive. Paperwork completed quickly at pick up. Good all round experience.
Salesman attentive from our first enquiry through to delivery and a follow up phone after delivery
I love my car and enjoyed being able to decide it's features
service was great and a big thanks to kelby
Lewis Buckley was fantastic! Highly professional but also made the buying process and collection process a fun experience.
The car drives well after the service and the customer care was excellent
Excellent service and good value
Excellent service & friendly staff
No waiting and an excellent mini valet.
Very smooth transaction.
Lewis Buckley was very helpful and efficient just like his Predecessor Gary Ball whom I dealt with in the past. Excellent Service
As said the service team led by Robert Flanagan - outstanding . Communicated all the issues , procedures etc perfectly .
I was kept up to date throughout my visit the status of my Mini
Lewis was really helpful
The people look after us
A great service
Good customer service that met my needs.
As above - excellent customer service
Friendly helpful staff. Due to Covid, I was seen at the adjacent BMW dealership and it was a very good experience.
Trusted and reliable- as always!
Efficient friendly service
The premises were extremely COVID secure. The service adviser was very helpful and friendly. I received an update during the service via a video and the service was completed on time. My car was cleaned and ready to be picked up at the agreed time.
Easy to book, service reception very pleasant & efficient. Ready when promised
Great Car. Great service.
What you would expect from a premium brand
Easy to book the service online and although because of the Covid, coffee wasn't on offer whilst I waited, it was a pleasant experience.