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Customer Reviews.

service

5

good service given

03 October 2019

service

5

Kelby worked to ensure no cost was passed onto myself for the repairs required. She consulted with my dealership to negotiate costs.

03 October 2019

sales

5

Adam and Oliver from Blackburn made sure that the process was easy and very stress free. Communication was often via email as o was ill at the time but they made sure that catered for all my needs when choosing the right mini for me. Adam and Oliver

02 October 2019

service

5

good job

21 September 2019

service

4

As explained - a couple of things slipped through the net and were sorted out by Kelby but in fairness as they were dealt with quickly and efficiently and they worked with my availability I was still very pleased overall.

17 September 2019

sales

5

Very happy with the service from beginning to end

16 September 2019

sales

5

Superb service listening to the requirements of what was needed. Adam Has an excellent professional approach and style

16 September 2019

sales

5

Thought 48 hour test drive was excellent - gave time to investigate the controls.

16 September 2019

service

4

Mot carried out in timely manor ,car cleaned before return. Comfortable waiting area.

15 September 2019

service

3.5

Communication until I spoke to service manager 1week in, not good, however from then on Keldy? , was very good and supportive.

15 September 2019

service

5

Waited in the lounge area with a coffee and ready on time.

13 September 2019

sales

5

Great customer service. Great car. Above and beyond assistance by Andy.

11 September 2019

service

5

Staff were pleasant, even when I was 15 minutes late they accommodated my booking. Kept me informed through the process of costs ahead. Good waiting area. Completed on time and offer of wash and valet.

10 September 2019

service

5

5 * treatment & friendly service & lovely waiting area. Kelby is fab, she always explains things in a great friendly manner, love the complimentary wash & vac included too

08 September 2019

service

5

It was not a service but an issue with the air con which had a bad smell. I was especially grateful to Adam in sales who had also ordered mats for me; I received excellent care and there were no probs at all.

06 September 2019

service

4

Good staff

03 September 2019

service

5

We have been allowed to have a complimentary car while our car is being serviced.

02 September 2019

service

5

Covered via TLC package. Efficient, courteous and satisfactory process.

01 September 2019

service

5

All good

01 September 2019

service

5

Easy to book, easy to have it done whilst I wait with a coffee etc.

31 August 2019

service

5

Bowker Blackburn pick my car up from my home address which saves me precious time.

31 August 2019

service

5

You really do put customers first. I never worry about bringing my mini in for a check up

30 August 2019

service

5

Very customer based. All questions answered. Honest replies . Just what I want. Service explained.

25 August 2019

service

5

Can't fault

25 August 2019

service

4

Very good

12 August 2019

service

5

Everyone at Bowker Blackburn was helpful and pro-active in assisting with my requirements.

11 August 2019

service

5

Excellent service with a smile

09 August 2019

service

5

Went above and beyond, speedy service and all covered on warranty

06 August 2019

service

5

All staff are very friendly, approachable, polite & very efficient at their job . They all deliver excellent customer service at all times upon each visit too . Warm & friendly positive atmosphere is always paramount .

05 August 2019

service

5

Dealt with my query in a responsive manner

02 August 2019

service

5

Efficient service. Friendly staff. Organised. Not being rushed.

01 August 2019

sales

5

Both Gary and Lewis were very good assisting me in every way without being pushy

29 July 2019

service

5

Adam worked very hard to get us the right deal and there was no pressure to buy.

26 July 2019

sales

5

Lewis and the team at bowker made the whole experience easy and enjoyable nothing was too much trouble

22 July 2019

service

5

Good customer service and very professional

21 July 2019

service

4

A first service for our car since purchasing and we felt we were in very good hands

20 July 2019

service

5

Good service