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Customer Reviews.

service

5

As said the service team led by Robert Flanagan - outstanding . Communicated all the issues , procedures etc perfectly .

08 April 2021

service

5

I was kept up to date throughout my visit the status of my Mini

04 April 2021

sales

4

Lewis was really helpful

04 April 2021

service

5

The people look after us

03 April 2021

service

5

A great service

02 April 2021

service

5

Good customer service that met my needs.

01 April 2021

service

5

Friendly helpful staff. Due to Covid, I was seen at the adjacent BMW dealership and it was a very good experience.

28 March 2021

service

5

As above - excellent customer service

28 March 2021

service

5

Trusted and reliable- as always!

24 March 2021

service

5

Efficient friendly service

22 March 2021

service

5

The premises were extremely COVID secure. The service adviser was very helpful and friendly. I received an update during the service via a video and the service was completed on time. My car was cleaned and ready to be picked up at the agreed time.

21 March 2021

service

5

Easy to book, service reception very pleasant & efficient. Ready when promised

21 March 2021

service

5

Great Car. Great service.

21 March 2021

service

5

What you would expect from a premium brand

19 March 2021

service

5

Easy to book the service online and although because of the Covid, coffee wasn't on offer whilst I waited, it was a pleasant experience.

19 March 2021

sales

5

John suggested features he liked and thought would be good for me & I feel the process was very smooth from start to finish. Picking up my new car in the middle of a pandemic seemed effortless, all the information ready to go as soon as I arrived.

16 March 2021

service

5

Bowker look after my Mini and let me know if there are any problems.

15 March 2021

service

5

Justine, who dealt with everything about my service was excellent. She found me somewhere to have my lunch quietly, and explained what was happening to me then when I was leaving said to ring her personally if I had any problems.

15 March 2021

service

5

The staff at Bowker are totally professional and very friendly and helpful.

12 March 2021

service

4

Expensive due to fault in car but good service and communciation throughout

12 March 2021

service

5

The car was ready earlier than expected as they managed to get the warranty check over done before the mot

09 March 2021

service

5

Swift and efficient, plus a clean.

09 March 2021

service

5

I can not praise the representative enough for her fantastic customer service. 'Kelsie' was phenomenal to deal with and she really cared and looked after me throughout the process. She handled my issue remarkably and really made me feel valued.

09 March 2021

service

5

They provide an exceptional level of after sales service.

02 March 2021

service

5

No issues

28 February 2021

service

5

Neil on Service is a credit to Bowkers and the brand. Always upbeat and very helpful.

27 February 2021

service

5

Second service I have had on my Countryman at Bowkers, Blackburn and will continue to use this outlet

22 February 2021

service

5

Faultless!

19 February 2021

service

5

Neil Parker was exceptional, always on hand to answer any questions, he was extremely helpful excellent customer service and fixed my car perfectly.

15 February 2021

sales

5

Love my new car ! Bowker are the best , this is my second mini from Bowker Blackburn and always get the best service . Will always return.

14 February 2021

service

5

As above

14 February 2021

service

5

My car was inspected with an hour and as we suspected there was an issue with the brakes i was given a price and ut was carried out there an then

14 February 2021

service

4

Any work on car explained well etc.

10 February 2021

service

5

Efficient and friendly service.

09 February 2021

service

5

Great service and communication

07 February 2021

service

5

As above

03 February 2021

service

5

Easy to book, had obscure clips in stock to re fit a trim, fabulous detail on car condition, washed, vacuumed. What's not to like!!

02 February 2021

service

5

See above

26 January 2021

service

5

Everyone is so nice and so will to help couldn't fault anyone

19 January 2021

sales

5

Sophie was great very easy to deal with under very difficult circumstances

18 January 2021

service

5

Can't fault the customer service. Even at times like now in full lockdown you still provide excellent service. Thank you.

18 January 2021

service

5

Efficient professional staff. Felt safe and comfortable. Coffee made for you and my old mini passed MOT.