OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
69 ratings and 52 comments received in the last 90 days.
18 August 2025
Easy, Quick, very organised, everything ready, all paperwork sorted efficiently. Adam O'Neil was very efficient and helpful
15 August 2025
Very efficient
29 July 2025
See above
21 July 2025
Very satisfied
15 July 2025
Great experience
03 July 2025
I felt like the focus was on me and everyone in the centre did their own individual part in offering a great experience
03 July 2025
Love my car. No hassle with the buying process.
24 June 2025
I was kept updated every step of the way.
05 September 2025
Quick turn around within 3 days including parts and bank holiday
03 September 2025
Very professional. And explained everything they had done to my car
02 September 2025
Freindly and knowledgable
02 September 2025
Polite and friendly
25 August 2025
Had an excellent first experience using Blackburn Bowker BMW
17 August 2025
Easy to book in Excellent customer service on initial phone call and with Jess Great courtesy car provision Interest free payment option em was helpful
11 August 2025
Overall great experience
10 August 2025
Staff were all really friendly and helpful
10 August 2025
Very smart, attentive staff at every stage, the coffee stop is perfect.
09 August 2025
Great attentive service
04 September 2025
Fantastic service from Seb and team at Blackburn Mini