OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
87 ratings and 65 comments received in the last 90 days.
11 December 2025
Kept up to date
09 December 2025
Kept informed. Good handover
30 November 2025
Vert knowledgable and helpful
28 November 2025
Friendly, helpful and very knowledgeable staff. I felt like nothing was too much effort from them. On delivery they spent time really explaining and setting the mini up it was literally ready to drive away.
17 November 2025
Excellent service
16 November 2025
I'm absolutely delighted with my new MINI Countryman - it's everything I hoped for and more. The drive is smooth and confident, with plenty of power when you need it, and the elevated seating gives a great sense of visibility and control.
14 November 2025
The team and Adam in particular were great, always on hand for queries and updates, and there at handover to finalise the journey.
10 November 2025
Because our experience was very good, from the outset of visiting the showroom
01 November 2025
Good service
01 January 2026
Excellent job
27 December 2025
Sales was easy we came and bought a car within an hour, but when the car broke down it was simply it ain't nothing to do with us. You have to talk to mini directly which was back and forth, Sometimes I call and I don't even get a call back.
26 December 2025
Very welcoming
26 December 2025
No problems
25 December 2025
Everything was straight forward from dropping the car off to collecting it. I was updated in good time to say my car was ready and the condition of my vehicle was great when I collected it.
22 December 2025
Car was seen to before my allocated time, great experience.
20 December 2025
Able to book cars in quickly and conveniently and after sales service was good and traffic light system is useful too
20 December 2025
Been a customer of Bowker for many years, previously with BMW. Always excellent service.
18 December 2025
The Team at Blackburn are excellent. They always go the extra mile. They make us, as a family, feel valued and respected.
12 December 2025
Very easy
FIND Bowker Blackburn.
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:CLOSED
Phone
- 01254 274 333
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01254 274 333
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
29 December 2025
The guys made time for me and explained everything thoroughly, nothing was too much trouble.