OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
65 ratings and 54 comments received in the last 90 days.
15 August 2025
Very efficient
29 July 2025
See above
21 July 2025
Very satisfied
15 July 2025
Great experience
03 July 2025
I felt like the focus was on me and everyone in the centre did their own individual part in offering a great experience
03 July 2025
Love my car. No hassle with the buying process.
24 June 2025
I was kept updated every step of the way.
02 June 2025
Exceptional service
17 August 2025
Easy to book in Excellent customer service on initial phone call and with Jess Great courtesy car provision Interest free payment option em was helpful
11 August 2025
Overall great experience
10 August 2025
Very smart, attentive staff at every stage, the coffee stop is perfect.
10 August 2025
Staff were all really friendly and helpful
09 August 2025
Clear communication, they did what they said inside the time they said it would take.
09 August 2025
Great attentive service
07 August 2025
Very polite & efficient staff & sorted out our problem
06 August 2025
Upset with having to bring car back for a second day. The recall was carried out on the Friday. Saturday the engine line came on so I had to come out of work again on the Tuesday loose money from shorter hours at work and also had to pay £22 for taxi
06 August 2025
Always impressed with the service I have received from reception, service advisors and technicians really honest people plus the people that have collected my car always polite and friendly.
04 August 2025
Excellent customer service and professional staff. Waited whilst vehicle was serviced - great waiting area snd friendly staff who provided regular updates.
18 August 2025
Easy, Quick, very organised, everything ready, all paperwork sorted efficiently. Adam O'Neil was very efficient and helpful