About Your Local MINI Retailer

OUR CUSTOMER REVIEWS.

SERVICE

4.5

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

73 ratings and 62 comments received in the last 90 days.

01 July 2026

The team listened and delivered exactly what we required

26 June 2026

Communication and customer service was excellent

09 June 2026

Great staff, good communication, flawless handover of car

22 May 2026

Long waiting time between order and delivery

30 April 2026

Oliver was very good and gave that personal touch for a great experience

21 April 2026

Great service with extremely friendly staff

01 July 2026

Friendly and timely communication from Craig, great service and really appreciated the courtesy car.

01 July 2026

Easy to book, quoted for works and proceeded accordingly. Vehicle was complimentary cleaned too.

29 June 2026

Efficient and professional

29 June 2026

Helpful .also got a booking early.

27 June 2026

26 June 2026

Very fast/ prompt service and friendly staff in a welcoming environment.

26 June 2026

Excellent service not waiting very long

25 June 2026

I had to wait for a part which took a long time to arrive ( weeks) Wasn't initially kept informed of progress. I asked for a courtesy car as my mini was still under warranty and was faulty. Was offered a hire car and asked for bank details so refused

25 June 2026

Great customer service from booking to pick up.

23 June 2026

very fast service, also valeted and washed which i did not expect. over and above service thank yuo

See all reviews

21 June 2026

Efficient and kept up to date with progress

21 June 2026

Amazing staff, lovely customer service

21 June 2026

Bowker excel in all departments faultless service.

20 June 2026

Excellent service from start to finish

19 June 2026

Everything went very smoothly. The lady who dealt with me was very helpful. She even took time out to make sure I'd updated the tech correctly on the vehicle.

19 June 2026

Friendly and efficient

18 June 2026

Radio left on, seat not set back to original position

18 June 2026

Great service at a low price, Thank You Bowker

16 June 2026

Usual good service.

14 June 2026

I found the whole experience good no complaints whatsoever

14 June 2026

The receptionist was very helpful and polite, and made me feel at ease, nothing was too much trouble. The service and clean was done very thoroughly and efficiently.

13 June 2026

Staff are always helpful and the work carried out appears to be done well.

13 June 2026

Excellent service from reception and service people

10 June 2026

Error message about tyres which was sorted by upgrade of system. Message still showing when car collected which was rectified. Would have expected this to be sorted before collecting

10 June 2026

Bowker Blackburn always do a great job, and look after me - I feel like a valued customer.

09 June 2026

Very organised, helpful, easy to deal with.

09 June 2026

Mini Blackburn always give excellent service from start to finish. All the staff are knowledgable, friendly and professional.

07 June 2026

A good trustworthy small car

03 June 2026

Easy to book in and allowed me to leave the vehicle over the weekend before picking up

03 June 2026

Always very helpful and staff always very courteous. Good job done.

31 May 2026

Efficient & personable member of staff

29 May 2026

A mixed experience with the engineer being attentive and making an effort to understand my issues. However, the desk team member appeared disinterested and disengaged.

29 May 2026

Amazing service as always.

29 May 2026

Very professional service from making the initial call to book an oil change to driving off home

28 May 2026

Excellent service all round from collecting to returning the mini very clean and tidy.Thankyou.runs better.

24 May 2026

Everything fine

24 May 2026

No problems

23 May 2026

Very friendly and helpful

15 May 2026

Sales lady Kelby Jackson was great and helpful Just price of repairs is so expensive

13 May 2026

Fast and efficient service.

12 May 2026

They explained everything they did during the service . So efficient from drop off to pick up . A quick mention to Tony who valeted my car . Great job thank you

11 May 2026

Always treated as an individual and valued customer. Everything is explained clearly, no surprises

11 May 2026

Staff were professional and didn't put pressure on me

10 May 2026

Professional and all went smoothly

03 May 2026

Helpful and pleasant staff

27 April 2026

Chris was so friendly and helpful - he made my stressful situation manageable.

26 April 2026

Happy with my service and staff on the day

24 April 2026

All the staff were so helpful from start to finish.

21 April 2026

I was able to wait and staff were helpful

20 April 2026

The verbal input from start to finish was excellent as were the surroundings for customers to sit & indulge in teas, coffee & TV!

19 April 2026

Booked my car in for an MOT and it was done super efficiently, had an amazing complimentary wash and vacuum and a call the moment it had passed! Only place I will visit for my Service, MOT & maintenance work!

18 April 2026

Seamless from the original event weekend, placing the order and delivery of the new vehicle

18 April 2026

Very happy with quality of service and final result of the dash cam installation

16 April 2026

Was seem-less, but I did ask for a valuation on my car and a price for repairing alloys and I received neither

16 April 2026

Always really helpful and great service

09 April 2026

Always treated with respect and kept fully informed.

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Bowker Blackburn.

Address

Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU

Opening Hours

Mon–Fri:08:30 - 18:00
Sat:09:00 - 17:00
Sun:CLOSED

Phone

01254 274 333

Map

Areas served

Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen

View map

Address

Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU

Opening Hours

Mon–Fri:08:00 - 17:30
Sat:08:30 - 12:30
Sun:CLOSED

Phone

01254 274 333

Map

Areas served

Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen

View map