OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
120 ratings and 67 comments received in the last 90 days.
17 April 2024
Clear & consistent communication, made us feel welcome & got excited about our new purchase for us
07 April 2024
Staff knowledgeable and polite
07 April 2024
Good customer service. Friendly, knowledgeable staff
30 March 2024
The service that i got of all the people at the garage was first class and keep me informed all the time
29 March 2024
Lovely service through out.
27 March 2024
Again Patric was good
26 March 2024
Daniel, Harrison and Adam were all brilliant, knowledgable and helpful. Great communication.
15 March 2024
Service very good
15 March 2024
Joey was excellent and very professional
19 April 2024
Arrived for appt, left sat waiting for 15mins, no one appeared, left keys with reception. Mini video on car did not work, no idea where to find service record
19 April 2024
Pleasant and helpful people
16 April 2024
All the staff were helpful and curtious and couldn't do enough for me
15 April 2024
All work to be carried out explained clearly, video from work shop is a great idea
14 April 2024
Very professional and efficient.
12 April 2024
Easy to arrange, work completed promptly, engineer helped with issue.
11 April 2024
It was hideously expensive, but I know it's done right and they will stand behind it.
10 April 2024
Always pleasant staff . Always smiling
09 April 2024
Great communication.
09 April 2024
Service is high standard
19 April 2024
Great staff and very helpful.