OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
87 ratings and 67 comments received in the last 90 days.
05 October 2026
Enthusiastic to ensure my requirements understood and met; excellent product knowledge; warm and friendly service. Patric Garstang was thorough in ensuring all my questions were answered and all matters regarding the sale were known and understood.
21 September 2026
Oliver was a star from start to finish. Everything went smoothly. We were constantly updated about the delivery time and we couldn't be happier with the car.
12 September 2026
I received excellent service from Charlie at Bowkers, he was a lovely person to deal with knowledgeable about the product, patient and very helpful
05 September 2026
Think all the digital documentation should have been gone through before being asked to sign.
25 August 2026
Andy made the process easy, and Patric made delivery special with the lovely reveal .
09 August 2026
Everything regarding purchase and handover of the car was very thorough. Lots of contact as well by email keeping me informed of what stage everything was at.
28 July 2026
Oliver was great. Very attentive and looked after me thru the whole process!
16 July 2026
Seamless purchase
11 October 2026
Whilst I requested both front windows were repaired only the offside was done on the initial visit & I had to rebook a 2nd visit for the nearside.
11 October 2026
The service was professional and carried out in the time advised
09 October 2026
Taking my car in to Bowker Blackburn is always a good experience especially when dealing with Kelby Jackson, she is a very efficient member of your staff
09 October 2026
Because I was satisfied with the service
09 October 2026
Excellent customer service
07 October 2026
Kept me ipdated
05 October 2026
Good fast service. Nice staff.
01 October 2026
Friendly, thorough product knowledge, objective guidance and advice; a clear enthusiasm for the Mini product. Patric Garstang providing first class client service; great cohesive and supportive team at Blackburn. With a bit of friendly banter too.
30 September 2026
Excellent communication from booking to collecting. Easy to book, video update of car and friendly professional staff. Kelby and Colin were the staff that dealt with me.
28 September 2026
Staff very helpful and knowledgeable. Issue resolved satisfactorily and courtesy car provided. Good communication. Mini washed and thoroughly cleaned ??
FIND Bowker Blackburn.
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:CLOSED
Phone
- 01254 274 333
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01254 274 333
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
08 October 2026
Couldnt have been more helpful