OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
61 ratings and 46 comments received in the last 90 days.
03 July 2025
I felt like the focus was on me and everyone in the centre did their own individual part in offering a great experience
24 June 2025
I was kept updated every step of the way.
02 June 2025
Exceptional service
25 May 2025
Everyone in dealership helpful.
18 May 2025
Helpful, thorough, professional
02 May 2025
Enjoyable experience
09 July 2025
Punctual, solved the problem, reasonably priced, helpful staff.
08 July 2025
Fixed what needed fixing
07 July 2025
The job was done on time and communication as good.
06 July 2025
Still waiting for my breakdown of cost which I have paid for a week ago via email as promised by mini
05 July 2025
Andy was very friendly & helpful
28 June 2025
Always polite and helpful
26 June 2025
They were able to accommodate me at short notice.
26 June 2025
The team is absolutely amazing.
24 June 2025
All went to plan.
21 June 2025
I was waiting for 2 & 1/2 hours for the service with no explanation. Later I asked at the desk & suddenly my car was ready. I'd been forgotten. Poor customer care from start to finish, made to feel like I was an inconvenience by the lad at the desk.
03 July 2025
Love my car. No hassle with the buying process.