OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
59 ratings and 26 comments received in the last 90 days.
05 July 2022
We had regular updates as to where our new Mini was in production and given realistic delivery dates. On delivery, time was taken to thoroughly show us all the features and also help setup the mini app and connect all our devices.
25 June 2022
Adam was brilliant through the whole process
08 June 2022
although there was an initial delay due to the pandemic Adam kept in touch to keep me informed
02 June 2022
Great customer service very efficient at keeping me up to date, Adam O'Neil was very helpful and did a fab job
24 May 2022
Bowker always provide excellent customer service and make the purchase as easy as possible
19 May 2022
Easy to deal with. Pleasant and friendly staff.
09 May 2022
Great sales team, friendly, efficient and knowledgeable
06 May 2022
Arrived ahead of schedule. We were given an estimated delivery date due to the conflict in Ukraine but show room staff kept us informed as to changes as they arose. Hand over staff were excellent for a quick and smooth transition
01 May 2022
Really friendly and helpful service from Joey every time.
06 July 2022
Very helpful
04 July 2022
In all the times we have had cars serviced we have had no issues
25 June 2022
Great communication throughout
24 June 2022
Everything went to plan just what I expected.
22 June 2022
My vehicle was inspected and the fault found and quickly remedied. My car was cleaned and returned in good time.
17 June 2022
I take my Mini to Bowker for a service. The team there do it well.
10 June 2022
Treated well at all times
07 June 2022
Rob, in service went the extra mile.
26 May 2022
Excellent communication and customer service.
22 May 2022
Always helpful and welcoming
13 July 2022
Everything was easy and friendly Salesman was very helpful